FAQ’s
WHAT DO I GET WITH MY SUBSCRIPTION?
Your monthly membership gets you exclusive access to the Tailored and Made community, a bespoke planning service, one night out a month and a personalised itinerary.
WHAT DO I HAVE TO DO TO BOOK MY NIGHT OUT?
Each month you will be sent an email to book your night out! We will ask you when you are free, what you are in the mood for and a few questions to really help us Tailor your plans
HOW DO YOU PLAN A DATE OR DAY OUT IN LONDON?
We work will small businesses and local experts to make sure that your plan is as individual as you. We curate everyday to showcase the best of an area and really demonstrate the community in London
WHAT HAPPENS IF I CAN'T MAKE MY DATE?
If you can’t make your date please tell us as soon as you can. Cancellation 72 hours in advance will be able to rebook for the same month, late cancellations will mean a missed slot for the month, and your next date will be activated the following month.
CAN I BOOK A FULL DAY OUT WITH MY SUBSCRIPTION?
The subscription currently covers one night out a month, each month you will receive the option to upgrade to a day out dependent on your availability.
HOW DOES THE SUBSCRIPTION WORK?
The subscription package works on a monthly basis. At the beginning of the month you will be sent a questionnaire to fill in including the date you would like your date. Don’t worry we will prompt you to book in your date but if the date is not booked by the 21st of the month it will roll over to the next.
HOW MUCH NOTICE DO I NEED TO GIVE FOR A DATE?
We require at least 7 days notice for a date, your monthly email will give you the first available date to book, which will then move dependent on how long you take to let us know when you’re free.
HOW MUCH NOTICE DO I NEED TO GIVE FOR A DAY OUT?
We require at least 10 days notice for a day out. Please note, due to the nature of activity bookings, any amendments to the date will have to be made at least 72 hours in advance to avoid loss of additional payment.
HOW DO YOU CHOSE WHICH BRANDS TO WORK WITH?
We work with small businesses around our favourite areas of London.
I'M A BRAND, HOW DO I GET INVOLVED?
We love learning about new brands! Please use our brand contact form on the home page, or drop us an email at hello@tailoredandmade.com
I'M A COMPANY, HOW DO I TREAT MY STAFF TO YOUR DAYS OUT?
We do corporate packages as well! Take a look at our Tailored Teams page, or drop us an email at hello@tailoredandmade.com
I WANT TO BOOK A DAY AS A GROUP ACTIVITY, CAN I DO THIS?
Of course! We love working with large groups. Please use our bespoke contact form on the home page or drop us an email at hello@tailoredandmade.com
IF THERE IS ANYTHING WE HAVEN'T ANSWERED, PLEASE DROP US AN EMAIL OR USE THE CONTACT FORMS BELOW
YOUR PLANS PERSONALISED
Got a question, or just want to have a chat – we’re always excited to talk to new people.
Get in touch at hello@tailoredandmade.com
Get in touch at hello@tailoredandmade.com
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