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FAQ’s

WHAT TO I GET WITH MY DAY OUT?

With a Tailored and Made day out you get your bespoke plans sent to you before the day. Within this you will find a welcome gift and your tailored itinerary for the day including a guide and welcome letter to make sure you make the most out of your day. The day will consist of a morning stop with refreshments, a destination, a lunch or large snack, an activity and then an evening dinner. You will visit a minimum of four local destinations and your refreshments, lunch and dinner and drinks are all included in the price. Anything else you purchase is due directly to the small business.

WHAT DO I GET WITH MY DATE NIGHT?

With a date night you get a multi destination night out. With two stops on your date, your first drink and dinner and drink are all included upfront and anything else you want to supplement is due directly to the small business. You will receive your date night plans before the day which will tell you more about your night out and the independent businesses you are supporting.

HOW DO YOU PLAN A DAY OUT IN LONDON?

We work will small businesses and local experts to make sure that your day out is as individual as you. We curate everyday to showcase the best of an area and really demonstrate the community in London

WHAT HAPPENS IF I CAN'T MAKE MY DAY?

If you can’t make your day please tell us as soon as you know. Cancellations 72 hours in advance will be given a full refund, however late cancellations will only be able to move the date. Please contact us as soon as your plans change

DO I GET TO CHANGE THE OPTIONS IN MY PACKAGE?

All activities and food and drink are paid in advance and so are unable to be amended on the day. If you are unhappy with any of your options please give us feedback after the event.

HOW DOES THE SUBSCRIPTION WORK?

The subscription package works on a monthly basis. At the beginning of the month you will be sent a questionnaire to fill in including the date you would like your date. Don’t worry we will prompt you to book in your date but if the date is not booked by the 21st of the month it will roll over to the next.

HOW MUCH NOTICE DO I NEED TO GIVE FOR MY DAY?

Days need to be booked 7 days in advance, however if you are looking for a last minute adventure please contact us directly as we will usually be able to deliver you a day.

HOW DO YOU CHOSE WHICH BRANDS TO WORK WITH?

We work with small businesses around our favourite areas of London.

I DON'T DRINK, CAN I STILL BUY ONE OF YOUR DATE NIGHTS?

Of course, please email us ahead of purchasing so we can create a bespoke package.

I BOUGHT A DAY OUT AND SO DID MY FRIEND, HOW DO I MAKE SURE WE'RE ON THE SAME DAY OUT?

Please email hello@tailoredandmade.com with your purchase numbers so we can create the day together.

I'M A BRAND, HOW DO I GET INVOLVED WITH YOUR DAYS?

We love learning about new brands! Please use our brand contact form on the home page, or drop us an email at hello@tailoredandmade.com

I'M A COMPANY, HOW DO I TREAT MY STAFF TO YOUR DAYS OUT?

We do corporate packages as well! Take a look at our Tailored Teams page, or drop us an email at hello@tailoredandmade.com

I WANT TO BOOK A DAY AS A GROUP ACTIVITY, CAN I DO THIS?

Of course! We love working with large groups. Please use our bespoke contact form on the home page or drop us an email at hello@tailoredandmade.com

IF THERE IS ANYTHING WE HAVEN'T ANSWERED, PLEASE DROP US AN EMAIL OR USE THE CONTACT FORMS BELOW

I’M A BRAND WHAT WANTS TO WORK WITH YOU

I’M A GROUP/COMPANY THAT WANTS A BESPOKE PLAN

GET IN TOUCH

Got a question, or just want to have a chat – we’re always excited to talk to new people.

Get in touch at hello@tailoredandmade.com

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